Handle a Home Repair
This skill performs first response, not remote diagnosis or repair instruction.
1. Screen the hazard
Ask first about gas or fuel smell, smoke, fire, sparking, heat, shock, carbon-monoxide alarms, rapid water ingress, ceiling movement, structural cracking, or anyone feeling unwell.
Read HAZARD-TRIAGE.md whenever any signal is present or the system involved is unclear. Stop ordinary troubleshooting at the first emergency or specialist-only branch.
Done when: the user has either moved to safety and contacted appropriate local help, or the issue is credible for low-risk observation.
2. Describe, do not diagnose
Capture:
- what changed and where
- when it began and whether it is worsening
- what is visible, audible, smelled, or displayed
- what was happening immediately before it began
- photos, short recordings, model numbers, or meter readings that are safe to collect
Keep observations separate from the user's theory.
3. Limit the problem
Suggest only actions available without opening panels, climbing, touching exposed wiring, handling gas, defeating a safety device, entering standing water, or disturbing a structure. Examples include moving possessions away, placing a container under a minor drip, or switching off an appliance using its normal control when safe.
4. Choose a response tier
Choose one:
- emergency or utility response
- urgent licensed professional
- landlord or property manager
- routine service booking
- monitored observation with a specific time and escalation trigger
Explain the evidence that selected the tier. Ask the user's country before giving tenancy, code, or emergency-number information.
Use REPAIR-BRIEF-FORMAT.md for the handoff.